Frequently Asked Questions
Where is JetCool located in Karachi?
JetCool is based in Karachi, Pakistan. You can visit our store or place orders online for electronic appliances like refrigerators, washing machines, dehumidifiers, and water dispensers.
Do you offer home delivery across Karachi?
Yes, JetCool provides reliable home delivery service throughout Karachi. Once your order is confirmed, we arrange timely and safe delivery to your doorstep.
Can I place an order online?
Yes, you can place orders directly through our website. We’ve made the process easy and secure for all users across Karachi.
What sizes of dehumidifiers are available?
JetCool offers a range of dehumidifiers suitable for different room sizes. Whether you need one for a small bedroom or a larger living space, we have multiple options available.
Are there any discounts or bundle deals available?
Yes, we offer seasonal promotions, bundle discounts, and limited-time offers. Keep an eye on our website or social media pages for updates.
What payment methods do you accept?
We accept multiple payment methods including cash on delivery (Karachi only), bank transfer, and card payments through secure gateways.
Do your water dispensers support hot and cold functions?
Most of our water dispensers come with both hot and cold water features. You can also find models with built-in refrigerators for added convenience.
How can I check the availability of a specific model?
Simply search the model number on our website or contact our customer support via phone or WhatsApp for real-time stock updates.
Can I return or exchange a product after purchase?
JetCool has a return/exchange policy for eligible products. Returns are accepted within a specific time window if the item is unused and in original packaging. Terms apply.
How do I contact JetCool customer service?
You can reach us via phone, WhatsApp, email, or through the contact form on our website. Our support team is ready to help you with your queries during business hours.
